What is the best CRM for a recruitment agency in India?
- Recruiters need two different things and most products do one. An applicant tracking system organises candidates against jobs; a calling tool gets three hundred portal profiles rung today. Agencies that live on Naukri downloads usually find the calling half is what is missing, not the tracking.
How do I call a list of candidates from Naukri or Indeed?
- Download the profiles, import the sheet, and run it as a calling session so the numbers dial one after another with the profile on screen. The gain is in the gaps: a recruiter dialing three hundred numbers by hand loses most of the afternoon to typing rather than to talking.
Can I track candidates against different client mandates?
- Yes, with the client or mandate as a field, so the same candidate can be considered for more than one role without duplicating the record. Filtering by mandate is how most recruiters run their day, since each client wants a separate shortlist.
How do I stop two recruiters calling the same candidate?
- Assign candidates rather than sharing a pool. A candidate called twice by the same agency in a week assumes it is disorganised, and on a competitive profile that is enough to lose them. Assignment is the fix, not a rule that people remember.
Can I record screening answers on the candidate record?
- Yes, as fields and notes captured while the call is still happening: notice period, current and expected salary, location preference. Those four decide most shortlists, and re-asking them because nobody wrote them down is the fastest way to annoy a good candidate.
How do I follow up candidates between interview and joining?
- Dated callbacks at each step, because the gap between offer and joining is where recruitment revenue disappears. A candidate who stops answering in that window is usually being counter-offered, and the agencies that catch it are the ones still calling on a schedule.
Can I message a candidate pool about a new opening?
- Yes, filtered to the ones the role actually suits by skill, location or notice period. A targeted message to sixty relevant candidates outperforms a broadcast to six hundred, and it keeps the number from being reported.
Can I import a job portal profile download and dial it?
- Yes. Import the Excel or CSV export; the mobile number column is required and every other column becomes a field. Assign rows to recruiters and each starts a session that dials the list with the screening sheet between calls.
How do I keep candidates separate per client?
- Use a mandate field on every candidate and filter by it, or use a separate lead source per client. The dashboard shows the pipeline per mandate and per recruiter.
Can the JD go out on WhatsApp automatically?
- Yes. Save a template per mandate with the JD attached and tie it to the Interested stage. With a WhatsApp Business API it sends by itself; without one, it opens ready to send.
Will two recruiters call the same candidate?
- Not by accident. A number already in the account is updated rather than added twice, the record shows who owns it and the last call, and permissions control who may reassign.
Can I message a whole candidate pool about a new opening?
- Yes. Filter past candidates by role, location and stage, send the opening on WhatsApp to all of them in one go, and dial the replies as a session. Only people who registered or applied with you; WhatsApp's rules apply.
Does it record screening calls?
- No. Current Android versions do not allow third-party apps to record calls, so Telecalling Software does not offer it. It keeps the screening fields, the stage, the note and the call time, which is what clients ask to see.
Can I track joining and drop-offs?
- Yes. Joined is a stage with the joining date as a reminder that rings the recruiter on the day, and Dropped after offer carries the reason in the note, so the dashboard shows offer-to-join per mandate.
What does it cost for a recruitment agency?
- ₹161 per user per month on the yearly plan, GST extra, every feature included, unlimited candidates. Ten recruiters and two account managers is twelve users. The first 3 days are free.
