call analytics app · Search, reports and more
The team made 900 calls this week and nobody can say what came of them.With Telecalling Software, calls, connects, talk time, outcomes and lost leads are counted per caller, per source and per day, and every number opens its list.
Telecalling Software counts what happened on the phone: calls made, calls connected, talk time, unique numbers, outcomes by status, and the leads that were lost, per caller, per lead source and per day. Tap any figure and the calls behind it open as a list you can call or message. Managers see the same scoreboard for the whole team on the web dashboard.
- Call analytics app
- Lost lead tracking
- Employee call report
- Calls per caller per day
- Connect rate
3 days free, no cardIncluded in the one plan
What is a call analytics app?
Telecalling Software is a call analytics app for sales teams. It counts calls made, calls connected, talk time, unique numbers, outcomes by status and lost leads, per caller, per lead source and per day, and every figure opens the calls behind it as a list you can act on. Managers see the whole team on the web dashboard.
01 · At a glancecall analytics app · facts checked September 2026
Call analytics and lost leads in Telecalling Software, at a glance
| Fact | Telecalling Software |
|---|---|
| Counts | Calls, connected calls, talk time, outcomes, follow-ups set and done |
| Cut by | Caller, source, status, day, week, month or any date range |
| Lost leads | A list of leads that went quiet or were marked lost, with the last note, ready to redial |
| Drill down | Every number on the dashboard opens the list behind it |
| Where | The web dashboard for managers; a caller sees their own numbers in the app |
| Export | Any report to CSV |
02 · What you get
- Per caller, per dayCalls, connected, talk time and outcomes for each person, today or any range.
- Per sourceWhich channel brings leads that connect and convert, and which brings noise.
- Lost leads, countedThe leads marked lost, listed and ready for a win-back session.
- Every number is a listTap a figure and the calls behind it open, with call and WhatsApp actions on each row.
03 · How it worksThree moments
Open Analytics
The scoreboard for today, this week or any range.
Tap a number
The calls behind it open as a list.
Act on it
Call, WhatsApp or auto dial the whole list.
04 · Who uses itThree teams
Who uses a call analytics app, and for what?
- A sales manager at 6 pmreads calls and connects per caller without asking anyone for a report.
- A marketing leadcompares sources by connected calls and site visits, and moves budget to the one that converts.
- A team on a slow monthredials the lost-leads list with a new offer and tags what comes back.
05 · LimitsRead before you buy
What the call analytics and lost leads does not do
- Talk time comes from the call log; there is no audio, so there is no speech analysis.
- It reports what the app saw; calls made from another dialer on the same phone are not in it.
- It is per account; it does not benchmark you against other companies.
06 · Also in search, reports and more5 more
- Search everythingOne search across calls, contacts, leads, notes, reminders, clients, chats, templates, products and packages.
- Notifications you can act onReminders, renewals, messages and call events with the action right in the notification.
- Your language, 40 of themA searchable language list with right-to-left support, changed inside the app.
- Light and dark themesLight, dark, or colours taken from your wallpaper.
- Guided setupA setup screen that gets the phone app role, notifications and alarms right the first time.
07 · Questions
Asked before you buy.
What does the daily report contain?
- Calls made, calls connected, talk time, unique numbers, outcomes by status and lost leads, for each caller, with the same totals for the team.
Is talk time the same as call duration?
- Talk time counts only connected calls; call duration includes the ringing. Both are shown so a long ring is not mistaken for a long conversation.
Can I see which lead source converts best?
- Yes. Outcomes are grouped by source, so Facebook, IndiaMART, referral and the rest can be compared on connects and wins.
Can I call the lost leads from the report?
- Yes. Tap the lost-leads figure and the list opens with call and WhatsApp actions, or start an auto dialer session on it.
Does the manager get the report without asking?
- Yes. The web dashboard shows every caller's calls, connects, talk time and outcomes as they happen, for today, yesterday, the last 30 days or any range, without asking anyone to send a report.
Goes well with
- Auto dialerPick a list, press start, and the phone rings the next number each time a call ends. You only talk.
- Attendance with a live selfieCallers mark in and out with a live selfie taken inside the branch radius. Punches made offline sync later; nothing tracks them between punches.
- Calling sessionsA guided run through a list with a progress count and a stop button that follows you around the phone.
Your next chapter₹159 per user per month on yearly · every feature included
Good things
start with hello.
Make room for better conversations. Take Telecalling Software with you. Free for 3 days, no card.
Keep reading
- Staff attendanceA live selfie inside the branch radius.Open
- Telecalling CRMThe lead record on the number that was called.Open
- Telecaller appWhat the caller sees on their own phone, screen by screen.Open
- For real estatePortal enquiries dialed the same hour; site visits as stages.Open
- How many calls should a telecaller make in a day?how many calls a telecaller should make in a day: the maths by hand and with an auto dialer, and the number to target instead.Open
- How many times should you follow up a lead?how many times to follow up a lead by call and WhatsApp, the spacing that works in India, what each touch carries, when to stop.Open
Updated on · Facts checked September 2026