Auto WhatsApp after call by Telecalling Software: the message goes out by itself.

Auto WhatsApp after call FAQ

Do I need a WhatsApp Business API?

No. With an API the message sends itself in the background. Without one, the text is prepared for you and WhatsApp opens on it; one tap sends it, which keeps you inside WhatsApp's own rules.

Can I send a different message after a missed call?

Yes. Missed, incoming and outgoing calls each have their own template and switch, so a missed call can say "sorry we missed you" and an outgoing call can send the price list.

Does it message my personal contacts?

Only if you tell it to. Triggers can be limited to leads, and any number or SIM can be excluded entirely.

Can a message go out when a lead changes status?

Yes. Each status, including the ones you create, can carry its own message that sends when a lead moves there.

Is there a cooldown so a customer is not spammed?

Yes. A cooldown stops the same number receiving the same automatic message twice in a short window, and quiet hours keep messages inside the times you set.

How soon after the call does the WhatsApp go out?

Immediately, while the customer still has the phone in their hand, which is most of the value. A brochure arriving three hours later competes with everything else in their day; one arriving as they hang up is still part of the conversation.

How do I send an automatic WhatsApp after a call?

Write the message once per outcome and switch it on. From then it goes by itself as soon as the call ends: pick "interested" and the brochure sends, pick "price asked" and the rate list sends. The caller types nothing, which is the whole point, because the messages that never go are the ones somebody meant to send later.

Is automatic WhatsApp after a call free?

Yes. One-click automatic WhatsApp when a call ends is part of the free forever plan, alongside the dialer, list filters, call analysis and analytics. Bulk sending to a whole list is the paid side; the after-call message is not.

Does the automatic WhatsApp come from my own number?

From the caller's own WhatsApp on the same handset that made the call, so the customer sees a message from the person they just spoke to. That continuity matters: a brochure arriving from an unknown business number gets ignored far more often.

Can I use different WhatsApp messages for different products?

Yes. Messages are per outcome, and you can hold several templates and pick at the moment of sending when a call needs something specific. Most teams settle on four or five that cover almost everything.

Will automatic WhatsApp messages get my number blocked?

After-call messages are the safest kind, because they go one at a time to somebody you have just spoken to, which is what normal use looks like. The risk sits with bulk sending to people who did not ask, so the cooldown exists to stop the same customer being messaged repeatedly.

Can I include the customer name in the automatic message?

Yes, along with any other field on the lead. The message reads as though it was typed for them, which is a meaningful difference in reply rate compared with an obviously generic block of text.

Does automatic WhatsApp work without an API?

Yes, and most small teams run it that way. Phone mode sends through the WhatsApp already on the handset, so there is nothing to apply for and nothing extra to pay. An API adds templates, delivery reports and volume, and is worth it later rather than at the start.

Can I stop the automatic WhatsApp for one call?

Yes. It is tied to the outcome you choose, so picking an outcome with no message attached sends nothing. For a conversation that went somewhere unusual, that is the control you want rather than an automation you have to fight.

Where can I see what was sent?

The automatic-message history lists every attempt as sent, skipped or failed, with the reason and the time.