Telecalling CRM software provider in India · check the company first
The software gets a demo. The company behind it rarely gets a single question.
Telecalling CRM software provider in India: Telecalling Software, checked on nine points.
A telecalling CRM software provider in India is worth checking as a company before its app is judged as a product. Telecalling Software is one such provider, working from Bikaner in Rajasthan, and this page is the checklist we would want a buyer to run on us: where the company is, who answers support, who imports your data, how the bill is built, and how you leave. Run the same nine checks on every name you are considering.
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Bikaner, Rajasthan+91 73750 92569GST invoice on every payment
What should I check about a telecalling CRM software provider in India?
A telecalling CRM software provider in India should be checked on nine points before its software is: a published address, support hours and language, onboarding help, a real trial, the pricing model, GST invoicing, data ownership, the exit, and written terms. Telecalling Software is based in Bikaner, Rajasthan, supports customers on +91 73750 92569, and answers all nine below.
Telecalling CRM software provider in India: company details
Telecalling Software is a telecalling CRM software provider in India with its office at Ward No. 08, Shubhalai, Lunkaransar, Bikaner 334001, Rajasthan, India, and one support number, +91 73750 92569, answered by call or WhatsApp from Monday to Saturday in Hindi and English. The product is an Android app that dials from each caller's own SIM, with a web dashboard for the manager, sold as a single plan per user with a GST invoice on every payment. Those are facts about the provider, not features of the product, and they are the ones a buyer tends to check last. Feature lists across this shelf read alike, so the difference a team feels in its third month usually comes from the company: whether somebody picks up when an import fails, whether the invoice carries the right GSTIN, whether the price holds until renewal, and whether the leads come out as a file on the day the team decides to move.
The fuller company story is on the about page. What the product does with a lead is set out on the telecalling CRM page, and the questions that separate one product from another are on the page about the best telecalling CRM. This page stays with the provider.
Telecalling CRM software provider in India checklist
| Check | Ask any provider | Telecalling Software answer |
|---|---|---|
| Company and address | A street address and a named place of business | Ward No. 08, Shubhalai, Lunkaransar, Bikaner 334001, Rajasthan, India |
| Support | Which channel, which days, which languages | Call or WhatsApp +91 73750 92569, Monday to Saturday, Hindi and English |
| Onboarding | Who imports the first list and sets up phones | Included: import and setup on a call or shared screen |
| Trial | Whether a real list can be tested unpaid | Calling free forever; paid features open 3 days, no card |
| Pricing model | Per user, flat slab, per minute or add-ons | One plan per user, ₹161 a month on yearly billing |
| Invoice and payment | A GST invoice and an ordinary payment route | GST invoice with your GSTIN; UPI, card or netbanking through Razorpay |
| Data ownership | Who owns the leads and who can see them | Records are yours; never sold, no ads shown |
| Leaving | Export format and what stops when payment stops | CSV export any time; paid features pause, nothing deleted |
| Written terms | Contract length, price changes and refunds in writing | No signed contract; price changes apply only from next renewal |
Company and address
Ask where the company sits and whether that address is printed on its own site, its invoice and its terms. A provider with only a contact form is hard to chase when an invoice is wrong.
Our answer: Telecalling Software works from Ward No. 08, Shubhalai, Lunkaransar, Bikaner 334001, Rajasthan, India. The same address is on the contact page and in the terms, and disputes fall under Indian law with courts in Bikaner.
Support channel, hours and language
Ask who answers, on which days, and whether a caller who is more comfortable in Hindi can be helped in Hindi. Then test it: send a real question before you pay and time the reply.
Our answer: One number, +91 73750 92569, by call or WhatsApp, Monday to Saturday in Indian working hours. Setup calls with callers usually run in Hindi and calls with managers in English or a mix.
Onboarding and data import
Ask whether moving your existing sheet is your job or theirs, and whether it costs extra. The first import is where most new accounts stall.
Our answer: Onboarding is part of the plan. Send the Excel or CSV on WhatsApp and the columns are mapped with you on a short call, or done for you on a shared screen. There is no paid training course.
A trial on your own list
Ask whether you can run your own numbers through it before paying, and whether a card is taken first. Demo data proves nothing about your callers.
Our answer: Free forever, for everyone. No card, no trial clock, no user limit. That covers the calling half. The CRM half opens for 3 days without a card when you want to see it.
Pricing model
Ask how the bill is built: per user, a flat slab of users, per minute, or a low seat price with add-ons. Then work out the bill at double your present team size.
Our answer: One plan, priced per user, with two billing periods: ₹161 per user per month paid yearly, or ₹251 per user per month paid for three months, GST extra. There is no per-minute charge because calls leave the caller's own SIM.
GST invoice and payment method
Ask for a sample invoice. It should carry the provider's GST details and a field for your GSTIN, and payment should run through a gateway your accounts person already trusts.
Our answer: Every payment produces a GST invoice with your GSTIN on it. Payment goes through Razorpay by UPI, card or netbanking, and a wrong invoice is reissued on request.
Data ownership and privacy
Ask who owns the lead list once it is uploaded, who inside the provider can open it, and whether it is ever used for advertising.
Our answer: The leads, notes and records are yours. Nothing is sold and no ads are shown. Backup runs only after you switch it on, and any number or SIM can be kept out of it.
Leaving
Ask how the data comes out, in what format, and what happens on the day a renewal is missed. A provider that makes the exit awkward is telling you something.
Our answer: Leads export to CSV whenever you want them, without a request to support. If a plan is not renewed the paid features pause, the app keeps dialing, and nothing is deleted. Deletion happens when you ask for it.
Written terms
Ask for the terms before the invoice: contract length, notice period, refunds, and whether the price can move mid-term.
Our answer: There is no separately signed contract and no notice period. The commitment is the period paid for. A price change applies from the next renewal, never mid-term, and fees for a period already started are not refunded except where the law requires it.
Telecalling CRM provider support and onboarding steps
A provider's support is easiest to judge before any money moves. These five steps are how a first week with us normally runs, and the first one works on any provider.
Support number and office address- Before paying, test the support lineSend one real question to +91 73750 92569 on WhatsApp and note how long the answer takes and who gives it. Do the same with every provider on your shortlist.
- Install on one caller's phoneThe app needs Android 8 or newer. Sign in with a mobile number and set it as the phone app; the guided setup handles the permissions.
- Hand over the listSend the Excel or CSV as it is. Only the mobile number column is required, duplicates are dropped on import, and the column mapping is done with you.
- Name the stages and assignRename the lead stages to the words your team already says, then assign leads to callers from the dashboard in a browser.
- Check the week on FridayOpen the dashboard and read calls, connects and outcomes per caller. If the numbers are there without anyone writing a report, the setup worked.
Telecalling CRM provider pricing, free plan and GST invoice
Providers on this shelf bill in four different ways: per user, by a flat slab of users, per minute of calling, or a low seat price with paid add-ons. None is wrong, but each produces a different bill as a team grows, so ask which one applies before comparing headline prices.
Telecalling Software bills per user and nothing else. The calling half costs nothing: Free forever, for everyone. No card, no trial clock, no user limit. The lead CRM, assignment, reminders, imports and the dashboard sit in a single paid plan: ₹161 for each user every month when billed for the year, or ₹251 on the three-month period, GST extra. Buyers outside India pay $29 per user per year, or $12 per user for 3 months, outside India.
Pay by UPI, card or netbanking through Razorpay. Every payment produces a GST invoice with your GSTIN on it. The full breakdown, with both periods side by side, is on the price list.
- Billed per user, the same rate at any team size
- Two periods only: three months or a year
- No per-minute charge, because calls use the caller's SIM
- WhatsApp API message fees, if you connect one, go to Meta or your API provider
- A price change reaches you at renewal, never mid-term
Telecalling CRM provider data ownership and exit
A lead list is usually the most valuable file a calling business owns, and a CRM provider is the outside company that ends up holding it. Three questions settle the matter: who owns the records, who can open them, and how they come back out.
With Telecalling Software the records belong to the account holder. Only you and the people you add to your team can open them, with permissions deciding who may export, transfer, edit or delete. The privacy policy lists each permission the app requests and the reason, and the terms put the ownership and deletion points in writing.
- Leads export to CSV whenever you choose
- Deletion on request through the contact page
- No advertising and no sale of customer data
- Backup starts only after you switch it on
- Any number or SIM can be left out of backup
- A lapsed plan pauses paid features and deletes nothing
Telecalling CRM provider comparison example
One afternoon, two providers.
Picture Meenal, who runs the admissions desk of a coaching institute in Jaipur with six callers. She has two providers on her shortlist and both demos looked much the same. Instead of a third demo she spends one afternoon on the nine checks.
At four o'clock she sends each support number the same WhatsApp message: can her sheet of 4,000 old enquiries be imported, and who does it. She notes the minutes each reply takes and whether it came from a person. She asks both for a sample invoice and both for the export format. Then she writes each bill at six users and again at twelve.
For Telecalling Software her sums are short: six users on the yearly plan come to ₹11,592 for the year before GST, and twelve users cost exactly double. Whichever provider she picks, she now knows how it behaves when asked something awkward, which no demo would have shown her.
Telecalling CRM software provider in India: limits
This is a vendor page and says so. These four are about the kind of company we are, and none of them is on a list of things to change soon.
- You need the provider to supply the phone lineVirtual numbers, IVR menus and inbound queues come from a cloud telephony provider. Here the call leaves the SIM in the caller's handset and the provider carries no calls at all.
- Your purchase needs a contractual uptime figureSome procurement teams need a signed service level and a master agreement. We publish plain terms and no contractual uptime number, so a tender that requires one should go elsewhere.
- You want custom development or your own brandingIt is one product sold under one name. A provider that builds to order or white-labels is a different kind of company, and usually a different price.
- You want to pay month by monthThe two periods are three months and a year. A team that must pay monthly, or wants staff on site for implementation, will be better served by another provider.
Telecalling CRM software provider in India FAQ
Which CRM software is best for telecalling?
- The best CRM software for telecalling is the one built around the call itself, where the record is saved on the phone that dialed rather than typed up later. For an Indian team calling its own enquiries from Android phones, that means SIM-based dialing, a two-tap outcome after each call, follow-ups that ring, and a manager dashboard. Telecalling Software is built to that shape; a team needing inbound queues should look at cloud telephony.
What are the top 5 CRM software in India?
- There is no agreed top five, because the lists published online are written by vendors and each ranks itself first. The useful way to read any such list is to check the date, the published price per user, and whether calls are placed from a SIM or a cloud number. This site keeps a dated list of its own with prices shown, and marks which row is ours.
What is CRM in telecalling?
- CRM in telecalling is the record of every person a team calls: the number, the name, where the lead came from, what was said on each call, the stage it has reached and the date of the next call. In a telecalling CRM that record sits on the phone that dials, so it opens when the number rings and is updated as the call ends.
Which software is used for telecalling, and who provides it in India?
- Three kinds of software are used for telecalling, and each comes from a different kind of provider. Cloud telephony companies sell virtual numbers with IVR and bill by the minute. General CRM companies sell the database and leave the dialing to you. SIM-based providers, the group this company belongs to, put a dialer and a lead CRM on the caller's own Android phone, so no new numbers are needed.
Is Telecalling Software a telecalling CRM software provider in India or a reseller?
- Telecalling Software is a telecalling CRM software provider in India that builds and supports its own product from Bikaner, Rajasthan. The app, the dashboard, the invoice and the support number all belong to one company, so there is nobody else to be passed to when something needs fixing. Partners may refer or resell it, always under the same name and price.
How do I verify a telecalling CRM software provider before paying?
- Verify a provider with four small tests that take one afternoon. Find the street address on its site and its terms. Send a real question to the support number and time the reply. Ask for a sample GST invoice. Then ask how your leads come out as a file. A provider that answers all four plainly is usually safe to try.
Does a telecalling CRM provider need to be in my city?
- No, a telecalling CRM provider does not need to be in your city, because nothing is installed at your office. The app goes onto each caller's phone and the dashboard opens in a browser, so setup and support happen on a call or a shared screen. Telecalling Software supports teams across India from Bikaner; visits to the office are by appointment.
What support hours should a telecalling CRM provider offer?
- A telecalling CRM provider should at least cover the hours your callers work, in a language they are comfortable with. Telecalling Software answers on +91 73750 92569 by call or WhatsApp from Monday to Saturday in Indian working hours, in Hindi and English. Messages sent outside those hours are answered on the next working day, which is worth knowing if your team calls on Sundays.
Will the provider import my old lead data for me?
- Yes, importing the first list is part of onboarding here and is not charged separately. Send the Excel or CSV over WhatsApp and the columns are mapped with you on a short call, or done for you on a shared screen. Only the mobile number column is required, and duplicate numbers are dropped during the import.
Does the provider give a GST invoice with my GSTIN?
- Yes. Every payment produces a GST invoice carrying your GSTIN, and payment is taken through Razorpay by UPI, card or netbanking. If an invoice arrives with a wrong detail it is reissued on request. Whether the tax can be claimed as input credit depends on your own registration, so that part is a question for your accountant, not for a software provider.
What happens to my leads if I stop paying the provider?
- Nothing is deleted when a plan is not renewed. The paid features pause, the app carries on working as a dialer, and the records stay in the account. Leads can be exported to CSV at any time before or after that, and deletion happens only when you ask for it through the contact page.
Can a telecalling CRM provider change the price after I join?
- A provider can change its price, so the question to ask is when the change reaches you. Under our terms a new price applies from your next renewal and never in the middle of a period already paid for. A team on the yearly plan therefore holds its rate for the full year whatever the price list does.
Is there a contract or lock-in with the provider?
- There is no separately signed contract, no notice period and no early exit charge. The only commitment is the billing period you chose, three months or a year. Fees for a period already started are not refunded, except where the law requires it or the service was unavailable through our fault for a substantial part of that period.
Is a free telecalling CRM software provider in India safe to rely on?
- A free plan is safe to rely on when the provider says exactly what is in it and how it earns money otherwise. Here the calling half is free with no card and no user limit, and the lead CRM, assignment, reminders, imports and dashboard are the paid plan at ₹161 per user per month. No ads are shown and no data is sold on either.
What should make me walk away from a telecalling CRM provider?
- Walk away when a provider cannot show a street address, will not put the price in writing, asks for a card before any trial, or goes vague when asked how your data comes out. Each of those is a preview of how a billing mistake or a cancellation will be handled later, and no feature makes up for it.
Check the company,
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Ask the nine questions on WhatsApp, then put one caller on a real list. Free for 3 days, no card.
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Updated on · Facts checked September 2026