Features
Telecalling Software features: everything the app does, on one page.
Telecalling Software has 67 features across 9 groups, and every one of them is in the single plan. The 14 that carry the most weight have a page of their own; the rest are listed under their group with a line on what they do. Runs on Android 8 or newer, with a web dashboard in any browser.
Lists get called by themselves, and every caller has a queue.
- Auto dialerOwn page
Pick a list, press start, and the phone rings the next number each time a call ends. You only talk.
How it works - Assign leads to callers
Hand a set of leads to a caller from the dashboard. They appear as a queue on that caller's phone with the auto dialer ready.
- Attendance with a live selfieOwn page
Callers mark in and out with a live selfie taken inside the branch radius. Punches made offline sync later; nothing tracks them between punches.
How it works - Transfer a lead
Pass a lead to a colleague and keep the whole trail of who had it before and what they said.
- Calling sessionsOwn page
A guided run through a list with a progress count and a stop button that follows you around the phone.
How it works
Every number becomes a record with a status, a note and a next step.
- Lead managementOwn page
Every caller becomes a lead: where it came from, its status, your own fields, products discussed, notes and every call on one screen.
How it works - Add a lead from a number
A mobile number is enough to create a lead. Add the source and say the requirement out loud instead of typing.
- Lead source tags
Tag where each lead came from: an ad, a portal, a referral, a walk-in, a website form or a source you name yourself.
- Your own fields
Add the fields your business needs on leads and clients, including a map location.
- Your own status pipeline
Define the stages a lead moves through and change them straight from the call screen.
- Notes that return on the next call
A note is tied to the number. It shows on the call screen the next time that number rings or is dialed.
- One screen per customer
Calls, chats, notes, reminders and lead details for one person, in order, on one screen.
- Lost leads list
Every lead marked lost, in one list, ready to be called again.
- Follow-up reminders that ringOwn page
One tap sets a call-back for five minutes, tomorrow or every week. It rings like an alarm, and you call from the reminder itself.
How it works - Repeat reminders
Every day, week, month, year or every N days, with an end date. Set the "call me every Monday" customer once.
- Act from the reminder
When it rings: call back, see the history, save a note by voice, or move it to a new time.
The phone app itself, rebuilt for people who sell on the phone.
- Business call dialerOwn page
Set it as your phone app. Every call opens with who this is and what you said last time, and closes with a two-tap update.
How it works - Lead details on the call screen
See and open the full record of the person you are talking to, while you are still on the call.
- Two-tap update after the call
As the call ends: change the status, save a note, set a follow-up. Then it disappears.
- Dual SIM
Choose the SIM per call, or set one SIM as the default for all business dialing.
- A keypad that searches
Type a few digits or letters and matching contacts and leads appear as you go.
- Filterable call log
One history, filtered by missed, incoming, outgoing, connected, unique numbers, paying clients or lost leads.
- Missed-call notifications with actions
Call back with SIM choice or open WhatsApp straight from the notification.
- Conference calls
Add a second call and merge it, from the in-call screen.
- Contacts with call, WhatsApp and SMS
Your phonebook with the three actions that matter on every entry.
Messages that go out on their own, and chats beside the call history.
- Auto WhatsApp after a callOwn page
A message for each call type and each lead status, sent by itself the moment it happens.
How it works - Bulk WhatsAppOwn page
Send to a list you already have: leads, the call log, paying clients, a sheet, or a block of pasted numbers. An API is optional.
How it works - WhatsApp chat beside the call historyOwn page
Chat on your business WhatsApp from inside the dialer, with photos, documents, buttons and option lists, and that customer's calls right there.
How it works - Connect any WhatsApp API
Meta direct or a reseller, saved as a named profile. Keep several and switch when you need to.
- Approved templates, synced
Your approved API templates in the app, with category, language and a preview before you use one.
- A message per call type
Missed, incoming and outgoing each get their own switch, send mode and template.
- Paste numbers and send
Paste any list of numbers. Duplicates and formatting are cleaned up before sending.
- Broadcast to the call log
Everyone you spoke to is already a list. Send to it without exporting anything.
- Phone or API sending
One by one from your own number, or a server campaign through the Meta API. Choose per campaign.
- Delivered, read, replied
Reports that go past "sent", with every recipient listed.
- Media in chat
Photos, documents, video and voice notes, straight from the dialer.
- Buttons and option lists
Let the customer tap an answer instead of typing one.
- Read receipts with the time
Delivered and read, with exact times, so you know whether to wait or follow up.
- Message on status change
Every status, including your own, can send its message when a lead moves there.
- Saved messages with attachments
Reusable messages with a brochure or image, shared to WhatsApp in one tap.
- History of automatic messages
Sent, skipped or failed, with the reason, for every automatic message.
- WhatsApp or WhatsApp Business
Pick which WhatsApp app the whole dialer opens by default.
Who paid, who owes, and who renews next week.
- Paying clients and renewalsOwn page
One tap turns a lead into a client: what they bought, the package, what is paid, what is due, and when it renews.
How it works - Products you sell
A product list kept once and attached to leads and sales. Add a new one mid-call.
- Packages you sell
Monthly, yearly or your own length, attached to each sale and setting the renewal date.
- Paid and due on every sale
How much came in and how much is pending, totalled for you on the Clients tab.
- Revenue today, week, month, year
Sales at a glance, with filters for who expires today and in the next seven days.
- Renewal reminders
A ring before a client's package ends, so repeat business does not lapse unnoticed.
Leads arrive from sheets, files and other systems without retyping.
- Leads from Google Sheets and APIsOwn page
Connect a Google Sheet or any REST API once. New rows become leads in the background.
How it works - Import Excel, CSV or JSON
Any common file format. Only the mobile number column is required.
- Share a file into the app
From WhatsApp, mail or the browser, share the file and the import screen opens.
- Export to CSV
Take your leads out as a CSV whenever you need them elsewhere.
- Connect other systems
Link the tools you already use so records move between them and the dialer.
Change phones and carry on where you left off.
- Backup and restore on any phoneOwn page
Leads, notes, reminders, chats and call history backed up to your account and restored on a new phone in minutes.
How it works - Choose what backs up
Pick the SIMs that back up and keep specific numbers out.
- A readable sync log
Every background sync listed with its result, a retry, and a sync-everything button.
- Notifications that open the record
A change on the dashboard or a new message arrives as a notification that opens the right screen.
Names on unknown numbers, and the noise kept out.
- Caller ID and spam protectionOwn page
Names on unknown numbers and spam flagged before you pick up, inside the same dialer.
How it works - Names for unknown numbers
An optional online lookup that puts a name on a number you have not saved.
- Report spam, set your threshold
Report a number and decide how many reports it takes before a caller is flagged for you.
- Block and unblock
Keep unwanted callers out and manage the list in one place.
The small things that make a working day easier.
- Search everything
One search across calls, contacts, leads, notes, reminders, clients, chats, templates, products and packages.
- Call analytics and lost leadsOwn page
A scoreboard for the calling where every number is tappable, including the one most tools hide: lost leads.
How it works - Notifications you can act on
Reminders, renewals, messages and call events with the action right in the notification.
- Your language, 40 of them
A searchable language list with right-to-left support, changed inside the app.
- Light and dark themes
Light, dark, or colours taken from your wallpaper.
- Guided setup
A setup screen that gets the phone app role, notifications and alarms right the first time.
What is in, what is not.
Which features are in which plan?
- All of them, in the one plan. Telecalling Software has no tiers: the 67 features on this page, the web dashboard and every language are included for every user, whether you pay for three months or a year.
Which features need a WhatsApp Business API?
- Live chat inside the app, delivery and read reports, and background sending need an API from Meta or any provider. Automatic messages after a call and bulk sends also work without one, by opening WhatsApp with the message ready.
What does the app not do?
- Telecalling Software does not record call audio, run an IVR, provide virtual numbers or place several calls at once. It is a SIM-based dialer, lead list and WhatsApp layer on the caller's own Android phone, with a web dashboard for the manager.
Which features work without the internet?
- Calling, the after-call sheet, notes, reminders and the lead record all work offline on the phone. Backup, the web dashboard, Sheet and API imports, and WhatsApp through an API need data; changes made offline sync when the phone is back online.
Can I turn features off for some users?
- Yes, through permissions. A caller can be limited to their own leads, blocked from exporting or deleting, and kept out of the Clients tab or the analytics, while a manager sees everything.
How often are new features added?
- Every few weeks through Google Play; updates install by themselves. This page and the feature count on it change with each release, and the date at the foot of the page moves when they do.
Is there a feature for every industry?
- The features are the same for everyone; the stages, fields, templates and reminders are yours to name. The industry pages on this site show how a property team, an insurance agency or a coaching institute sets the same features up.
Good things
start with hello.
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From teams that call all day
“Bulk WhatsApp to the call log was the feature I did not know I wanted. Everyone we spoke to last week got the new offer in one go.”
Aisha Rahman
Boutique travel planner · Kuala Lumpur“Live chat next to the call history means a caller answers a WhatsApp reply knowing what was said on the phone yesterday.”
Maria Santos
Customer success lead · Manila“Caller ID flags the spam and never blocks a customer. My saved leads always ring through with their record on screen.”
Anjali Deshmukh
Wellness centre owner · Nagpur“Attendance with the selfie stopped a punch-in that happened from home. The radius is the whole point.”
Kavita Joshi
Centre head, coaching institute · Kota“Sessions are the thing. A caller starts one on the morning list, stops for lunch, and it picks up at the next uncalled number.”
Suresh Pillai
Collections supervisor · Chennai
Keep reading
- Business call dialerReplace the phone app; see the lead on every call.Open
- Auto dialer appAny list dials itself from your own SIM.Open
- Calling sessionsA guided run through a list with a live count.Open
- Lead managementStages, fields, notes and every call on one screen.Open
- How many calls should a telecaller make in a day?how many calls a telecaller should make in a day: the maths by hand and with an auto dialer, and the number to target instead.Open
- How many times should you follow up a lead?how many times to follow up a lead by call and WhatsApp, the spacing that works in India, what each touch carries, when to stop.Open
Updated on · Facts checked September 2026