Why not just use a normal CRM for telecalling?

Because a normal CRM waits for someone to type in what happened after the fact, and in a calling team that typing never quite happens. A telecalling CRM takes the outcome at the moment the call ends, on the same phone, in two taps, and shows the record on the next call from that number.

Can I use Telecalling Software as a CRM without the auto dialer?

Yes. The lead list, statuses, notes, follow-ups, clients and the manager dashboard all work with ordinary manual calling. The auto dialer is there when a caller wants to work through a list hands-free.

Can I define my own lead stages?

Yes. Rename the default stages, add your own such as Site visit or Demo booked, and drag them into the order your team uses. A stage can also send its own WhatsApp message when a lead moves there.

How do leads get into the CRM?

Four ways: typed from a number on the phone, imported from an Excel, CSV or JSON file, shared into the app from WhatsApp or email, or pulled automatically from a Google Sheet or an API that your ad forms and portals write to.

Can a manager see the whole team's pipeline?

Yes. The web dashboard lists every lead with its owner, status, last note and next follow-up, and reports calls made, connected and outcomes per caller for any date range. Permissions decide who may export, transfer, edit or delete.

Does the CRM work offline?

The records are on the phone, so viewing leads, saving notes and setting follow-ups work without signal. Changes sync to the account and the dashboard the next time the phone is online.

Is there a limit on leads or users?

No limit on leads or calls. The price is simply per user, ₹159 per user per month when paid yearly, and every CRM feature is included in it.

Telecalling CRM · the record lives on the number

Leads in a sheet, calls on a phone, notes in a diary.With Telecalling Software, the telecalling CRM, all three live on the number that was called.

Telecalling Software is a telecalling CRM built around the call. A lead is a number with a status, a note and a next date. It is created on the phone, updated in two taps as each call ends, and shown again the moment that number rings. Managers assign leads, watch outcomes and chase follow-ups from a web dashboard, without asking anyone to fill in a sheet.

Telecalling CRM
Telecalling CRM software
Telecalling CRM app
CRM for telecalling
Telecalling CRM for sales teams
Mobile CRM with dialer

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3 days free, no card₹159 per user per month after

The Telecalling Software telecalling CRM: leads list with statuses on an Android phone

Status: Interestednote saved as the call ended
40 leads assignedround-robin, 4 callers
7 follow-ups duetoday, sorted by time
Won this week: 12per caller, per source

What is a telecalling CRM?

A telecalling CRM keeps every lead, every call and every follow-up in one record, on the phone that makes the calls. In Telecalling Software, a lead is created from a mobile number, moves through statuses your team defines, carries notes that reappear on the next call, and rolls up to a manager dashboard that shows calls, outcomes and pending follow-ups per caller.

01 · What the CRM holdsOne record per number

Stages you nameNew, Interested, Site visit, Won, Lost, or whatever your team says out loud. Reorder them any time; a stage in use cannot be deleted by accident.
Fields you needBudget, city, product, a map location, or anything else. Fields live on leads and on clients, and every one is searchable.
Notes that come backA note is tied to the number. On the next incoming or outgoing call to that number it is on the call screen before hello.
Source on every leadAd, portal, website, referral, walk-in or a source you name, so the manager can see which channel produces wins, not just enquiries.
Follow-ups that ringA next date is set on the after-call sheet in one tap and rings like an alarm, with the note attached. Overdue ones do not vanish.
Clients, not just leadsA won lead becomes a client with a package, an amount paid and due, and a renewal date that rings before it lapses.

02 · Sheet versus CRMWhat actually changes

Why does a calling team need a CRM instead of a spreadsheet?

A sheet records what someone remembered to type. A telecalling CRM records what happened, at the moment it happened, on the device where it happened. The table below is the difference a manager notices in the first week.

	A shared spreadsheet	Telecalling Software
Where the lead lives	A row in a sheet, updated later, if at all	A record on the number itself, updated as the call ends
What the caller sees on a call	Ten digits	Name, status, last note, next follow-up
Follow-ups	A column nobody sorts by	A reminder that rings, with the note attached
Who is calling whom	Two callers ring the same lead	Each lead has one owner; transfers keep the trail
The manager's view	Ask each caller at 7 pm	Calls, connects, outcomes per caller, live
Losing a phone	Losing the list	Sign in on a new phone, everything is back

Where the lead livesSheet: A row in a sheet, updated later, if at allTelecalling Software: A record on the number itself, updated as the call ends
What the caller sees on a callSheet: Ten digitsTelecalling Software: Name, status, last note, next follow-up
Follow-upsSheet: A column nobody sorts byTelecalling Software: A reminder that rings, with the note attached
Who is calling whomSheet: Two callers ring the same leadTelecalling Software: Each lead has one owner; transfers keep the trail
The manager's viewSheet: Ask each caller at 7 pmTelecalling Software: Calls, connects, outcomes per caller, live
Losing a phoneSheet: Losing the listTelecalling Software: Sign in on a new phone, everything is back

03 · For the managerThe dashboard

How does the manager use a telecalling CRM?

From the web dashboard, in any browser. Assign a fresh list by hand or let new leads rotate round-robin as they arrive from a sheet or an API. Watch calls, connects and outcomes per caller for today or any range. Open any lead to read the notes behind the number. Move a lead between callers and keep its whole history. Set who may export, transfer, edit or delete.

Assign by hand or round-robin per source
Calls, connected, talk time and outcomes per caller
Follow-ups due and overdue, per caller
Transfers with the full trail kept
Per-person permissions and exports

Call analytics and lost leads

Pipeline · this week4 callers

New38

Interested21

Demo booked9

Won12

Lost6

Follow-ups due today · 7Overdue · 2

04 · Three momentsHow a lead moves

A number becomes a lead
Typed, imported from a sheet, or pulled from an ad form. Source tagged, owner set.
The call updates it
Status, note and next date on the sheet that appears as the call ends. Two taps.
The record tells the story
Every call, chat, note and reminder for that person, in order, on one screen.

05 · PricingThe CRM is not an add-on

How much does the telecalling CRM cost?

It is part of the one plan, together with the dialer, the auto dialer, WhatsApp and the dashboard: ₹159 per user per month yearly or ₹249 on three months, GST extra, unlimited leads.

Yearly · 36% less than 3 months

One plan, paid yearly

Everything in the app and the web dashboard, for every user.

₹159per user per month

India · INR₹1,908 per user per year

Outside India · USD$29 per user per year

Start the free trial

The Android app: business dialer, auto dialer, leads, reminders, WhatsApp
The web dashboard: leads, clients and live team reports in any browser
Team features: assign leads, per-user permissions, per-caller reports
One user or a thousand. The price is simply per user.
Active the moment payment goes through

3 months

The same plan, three months at a time

Nothing left out. A shorter commitment at a higher monthly rate.

₹249per user per month

India · INR₹747 per user per 3 months

Outside India · USD$12 per user per 3 months

Start with 3 months

The Android app: business dialer, auto dialer, leads, reminders, WhatsApp
The web dashboard: leads, clients and live team reports in any browser
Team features: assign leads, per-user permissions, per-caller reports
One user or a thousand. The price is simply per user.
Active the moment payment goes through

Per user. GST extra. Invoice with your GSTIN on every payment.

Pay by UPI, card or netbanking through Razorpay.

06 · Questions

About the CRM.

What is a telecalling CRM?: A telecalling CRM is a customer record built around phone calls rather than emails. Each lead is a number with a status, notes and a follow-up date, and the CRM sits where the calls happen. In Telecalling Software that is the caller's own Android phone, with a web dashboard for the manager.
Why not just use a normal CRM for telecalling?: Because a normal CRM waits for someone to type in what happened after the fact, and in a calling team that typing never quite happens. A telecalling CRM takes the outcome at the moment the call ends, on the same phone, in two taps, and shows the record on the next call from that number.
Can I use Telecalling Software as a CRM without the auto dialer?: Yes. The lead list, statuses, notes, follow-ups, clients and the manager dashboard all work with ordinary manual calling. The auto dialer is there when a caller wants to work through a list hands-free.
Can I define my own lead stages?: Yes. Rename the default stages, add your own such as Site visit or Demo booked, and drag them into the order your team uses. A stage can also send its own WhatsApp message when a lead moves there.
How do leads get into the CRM?: Four ways: typed from a number on the phone, imported from an Excel, CSV or JSON file, shared into the app from WhatsApp or email, or pulled automatically from a Google Sheet or an API that your ad forms and portals write to.
Can a manager see the whole team's pipeline?: Yes. The web dashboard lists every lead with its owner, status, last note and next follow-up, and reports calls made, connected and outcomes per caller for any date range. Permissions decide who may export, transfer, edit or delete.
Does the CRM work offline?: The records are on the phone, so viewing leads, saving notes and setting follow-ups work without signal. Changes sync to the account and the dashboard the next time the phone is online.
Is there a limit on leads or users?: No limit on leads or calls. The price is simply per user, ₹159 per user per month when paid yearly, and every CRM feature is included in it.

Goes well with

Your next chapter₹159 per user per month on yearly · every feature included

Every lead, on the number
that was called.

Bring one sheet. Leave with a CRM your callers will actually keep up to date. Free for 3 days, no card.

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From teams that call all day

“The manager view ended the 7 pm report. I open the dashboard, see calls and connects per person, and go home.”
Deepak Meena
Tele-sales manager, car dealership · Udaipur
“The lost leads list is where our best month came from. We redialed it with a fresh offer and won eleven back.”
Imran Shaikh
Used car dealer · Mumbai
“When a counsellor left mid-season, her leads moved to the next one with every note intact. A register never did that.”
Pooja Saini
Director, NEET coaching · Sikar
“The Google Sheet from our Facebook form is connected once. New enquiries land on a caller's phone in minutes instead of the next afternoon.”
Farah Siddiqui
Marketing lead, clinic chain · Hyderabad
“Portal enquiries at 9 am are called by 9:20. Before, they waited for the sheet to be copied after lunch.”
Nikhil Bhatt
Channel partner, real estate · Surat

Keep reading

Updated on 25 August 2026 · Facts checked September 2026

Leads in a sheet, calls on a phone, notes in a diary.With Telecalling Software, the telecalling CRM, all three live on the number that was called.

What is a telecalling CRM?

Why does a calling team need a CRM instead of a spreadsheet?

How does the manager use a telecalling CRM?

A number becomes a lead

The call updates it

The record tells the story

How much does the telecalling CRM cost?

One plan, paid yearly

The same plan, three months at a time

About the CRM.

What is a telecalling CRM?

Why not just use a normal CRM for telecalling?

Can I use Telecalling Software as a CRM without the auto dialer?

Can I define my own lead stages?

How do leads get into the CRM?

Can a manager see the whole team's pipeline?

Does the CRM work offline?

Is there a limit on leads or users?

Every lead, on the numberthat was called.

Every lead, on the number
that was called.